Soy’s Heritage©️ Warranty

Heritage Warranty on all Soy Products

All Soy products are subject to their signature "Heritage Warranty" in each and every aspect, from the lining to the raw material.

The warranty is not only valid for the lifetime of the buyer, but will also keep full validity for all future generations that have inherited the Soy product.

All the user has to do is to register the serial number stamped on the bottom of the cookware product on our website digitally or by email - instructions included on the information sheet.
This step is not required for Soy Pastryware Coffeeware and Barware products.

If the Soy product is purchased from one of our official distributors, please make sure that the warranty card is always stamped and signed. 

To be able to enjoy the "Heritage Warranty", please always keep your stamped warranty card and invoice.

The warranty will be void if there’s a misuse or if it is from user error.

The Soy Heritage Warranty©️ is only valid for personal / home use.
Professional users will not be able to enjoy free maintenance / repair.

The maintenance / repair will always be free of charge if the conditions above are met.
The shipping costs (to our factory & back) are covered by the Soy user.

Please feel free to inquire with us for any further information on that subject.