BBT Series Fish Kettles / Poachers

The Soy BBT-Class fish poachers are best fish kettles possible and available in the whole World, period.

The product is ENTIRELY cold-forged by hand from a 2mm solid copper sheet, and has no weldings or dead-corners, unlike its French, Italian or Belgian counterparts.

NO machines are involved in the process.

Because the product seamless and possesses no welding or brazing whatsoever, it will NEVER leak, even after 100+ years of reckless and heavy-duty use.

They are quite heavy though, weighing 1.1kg for the BBT25, 4.5 kgs for the BBT40 and more than 6 kgs for the BBT50.

We also have in our catalog an Extra-Large Full-Professional BBT60 for High-End Restaurants, please inquire if interested.

It is tin lined by hand, but since the size and bulk of the product the tin coating can last a lifetime, if properly taken care of.

It takes our craftsmen 3 full working days to form each kettle, regardless of the size.

We try to keep always 1 or 2 fish kettles from each size in stock, so the item might be available for immediate shipping.

A removable perforated tray hand forged from 1.5mm solid copper comes with the poacher.

Each professional item we craft also comes with a hand stamped serial number, we will know, even in the far future when the product was crafted, and to whom it was sold, as we follow every single product on our corporate software.

The current Soy Handles are of our own patented Sand-Cast Solid Bronze, painstakingly filed by hand by our artisans that come from Jeweler backgrounds, and will basically last a lifetime.

They are mounted on the main body with 6 rivets each made of Solid White Copper and are extremely sturdy, but easily removable by us if maintenance is needed.

The alloy of bronze we use (the Soyactite) was developed in-house in 2012, is highly unlike our Western-European counterparts, who mostly use a very conductive alloy of brass or aluminium bronze whereas ours remains a very hard and refractory alloy, that has 5 x the performance of cast iron.

The product has a lifetime "Heritage" warranty and yearly free routine retinning / polishing as long as you register it in our system on www.soy.com.tr

Last but not least, a 15 micron 998 carat Silver Plating is also available instead of the Tin-Lining. The price difference will vary according to the weekly Silver market price, so again, please inquire if interested.

**OPTIONAL ON SHIPPING** The product may be shipped inside a special custom-made export-class plywood crate and will receive a tracking number for you to follow, like all our products. DO NOT throw the box and your invoice away, as it will be easier to ship the product for the scheduled maintenance, when (and IF) needed.

-You can follow us on our corporate Facebook page (https://www.facebook.com/soyturkiye) to see the actual videos of how we craft each item, all by hand.

-If you want a custom name engraving (by hand, not exceeding 20 characters),  please designate with mail to info@soy.com.tr.

Heritage Warranty on all Soy Products

All Soy products are subject to their signature "Heritage Warranty" in each and every aspect, from the lining to the raw material.

The warranty is not only valid for the lifetime of the buyer, but will also keep full validity for all future generations that have inherited the Soy product.

All the user has to do is to register the serial number stamped on the bottom of the cookware product on our website digitally or by email - instructions included on the information sheet.
This step is not required for Soy Pastryware Coffeeware and Barware products.

If the Soy product is purchased from one of our official distributors, please make sure that the warranty card is always stamped and signed. 

To be able to enjoy the "Heritage Warranty", please always keep your stamped warranty card and invoice.

The warranty will be void if there’s a misuse or if it is from user error.

The Soy Heritage Warranty©️ is only valid for personal / home use.
Professional users will not be able to enjoy free maintenance / repair.

The maintenance / repair will always be free of charge if the conditions above are met.
The shipping costs (to our factory & back) are covered by the Soy user.

Please feel free to inquire with us for any further information on that subject.

Use:

• Please contact us for use on induction
• Do not use your Soy in the microwave, copper & silver are metals after all!
• Do not use metal utensils or scratch your Soy as it will remove the plating Hand-wash your Soy and do not put in the diswasher.
• Use mild dishwashing soap and do not use metal sponges or the green side of the sponge

Care:

• Given the nature of the metal, both copper and silver will change color and tarnish as they get used & upon contact with air, water, and acidic ingredients.
•  This is totally normal and doesn't affect cooking properties.
• They are still safe to use and there is no health risks.
• If you want to get them back to their original state, just rub your Soy with a lemon sliced in half, covered with table salt or baking soda.
• Rinse it with warm water, dry it and voila!
• As with cart-iron skillets, a light coating of oil before storing protects it over time.
• This method works on both copper and silver.
• You can also clean your Soy with ashes (cigarette ash, fireplace ash, etc.).You can also always use food-safe silver polish.
• We recommend brands like Hagerty or Goddard's.
• Please watch our video on how to clean your Soy products:

• Watch In Youtube

1. International Shipping:

• We ship worldwide (where applicable) via UPS Express. 
• Their shipment times apply.

2. Order Processing Time:

• Since we begin production upon order and do not keep stock, our average production/completion time is  3-5 working weeks.

• In case the order will be a gift (birthday, anniversary, etc.) or you'll be travelling, and need the order before a specific date, please let us know and we'll prepare and send it accordingly.

3. Tracking Orders: 

• You will be notified by email with a UPS trackng number once your order has been picked up from our factory.

• You can also keep track of your order on the UPS tracking page and with the phone number provided upon purchase.  

4. Customs fees and local taxes:  

• Soy is not responsible for any local custom fees and/or taxes that may arise in your state / country / location.

• Awareness of any local taxes is the customer's responsability.

• NOTE:

• For the USA: We provide a Certificate of Origin (c/o) for orders above 800USD

• For the EU: We prepare an ATR Certificate for orders above 500USD 

5. Lost or Damaged Shipments:

• UPS guarantees the best shipmemt process and carefully handles packages. 

• In case your package arrives damaged, please take pictures before opening the box and send the photos and notfiy your local UPS and please let us know by sending email to: info@soy.com.tr

• In case any items is missing in the package (because it has been opened or is damaged) please take pictures, notify both your local UPS and us at info@soy.com.tr

6. Force Majeure: 

• In case of an unforeseen event (e.g. natural disaster, war, strikes, etc.), we will share the details on the mainpage of our online shop and website.

• We will continue our production as long as we're able to in order to continue to provide the best products and the best customer service to you.

7. Contact Information:

• If you have any questions, concerns, and/or inquiries, please feel free to email us at either: info@soy.com.tr or satis@soy.com.tr