C1 Cezve / Turkish Coffee Pot

This size is actually a single serving one, ideal for professionals who have 85ml (industry standard) cups.

C1 Useful capacity: 85ml

Serves 1 

The product has a lifetime warranty and yearly free routine retinning / polishing as long as you register it in our system on www.soy.com.tr

 

NOTE: If you want a custom name engraving (by hand, not exceeding 20 character),  please add 'Engraving' item to your cart.

Heritage Warranty on all Soy Products

All of the Soy products are subject to their signature "Heritage Warranty" in each and every aspect, from the lining to the material.

The warranty is not only valid for the lifetime of the buyer, but will also keep full validity for the generations that come after him or her.

All the user has to do is to register the serial number stamped on the bottom of the cookware product with the manufacturer (instructions included on the information sheet).

This last step is not required for Soy Coffeeware and Barware products.

The Soy company also offers free of charge maintenance for each product once a year.

To be able to enjoy the "Heritage Warranty", please always keep your stamped warranty card and invoice.

The maintenance / repair will always be free of charge if the conditions above are met.
The shipping costs (to our factory & back) are covered by the Soy user.

Please feel free to inquire with us for any further information on that subject.

Use:

• Please contact us for use on induction
• Do not use your Soy in the microwave, copper & silver are metals after all!
• Do not use metal utensils or scratch your Soy as it will remove the plating Hand-wash your Soy and do not put in the diswasher.
• Use mild dishwashing soap and do not use metal sponges or the green side of the sponge

Care:

• Given the nature of the metal, both copper and silver will change color and tarnish as they get used & upon contact with air, water, and acidic ingredients.
•  This is totally normal and doesn't affect cooking properties.
• They are still safe to use and there is no health risks.
• If you want to get them back to their original state, just rub your Soy with a lemon sliced in half, covered with table salt or baking soda.
• Rinse it with warm water, dry it and voila!
• As with cart-iron skillets, a light coating of oil before storing protects it over time.
• This method works on both copper and silver.
• You can also clean your Soy with ashes (cigarette ash, fireplace ash, etc.).You can also always use food-safe silver polish.
• We recommend brands like Hagerty or Goddard's.
• Please watch our video on how to clean your Soy products:

 

• Watch In Youtube

1. International Shipping:

• We ship worldwide (where applicable) via UPS Express. 
• Their shipment times apply.

2. Order Processing Time:

• Since we begin production upon order and do not keep stock, our average production/completion time is  3-5 working weeks.

• In case the order will be a gift (birthday, anniversary, etc.) or you'll be travelling, and need the order before a specific date, please let us know and we'll prepare and send it accordingly.

3. Tracking Orders: 

• You will be notified by email with a UPS trackng number once your order has been picked up from our factory.

• You can also keep track of your order on the UPS tracking page and with the phone number provided upon purchase.  

4. Customs fees and local taxes:  

• Soy is not responsible for any local custom fees and/or taxes that may arise in your state / country / location.

• Awareness of any local taxes is the customer's responsability.

• NOTE:

• For the USA: We provide a Certificate of Origin (c/o) for orders above 800USD

• For the EU: We prepare an ATR Certificate for orders above 500USD 

5. Lost or Damaged Shipments:

• UPS guarantees the best shipmemt process and carefully handles packages. 

• In case your package arrives damaged, please take pictures before opening the box and send the photos and notfiy your local UPS and please let us know by sending email to: info@soy.com.tr

• In case any items is missing in the package (because it has been opened or is damaged) please take pictures, notify both your local UPS and us at info@soy.com.tr

6. Force Majeure: 

• In case of an unforeseen event (e.g. natural disaster, war, strikes, etc.), we will share the details on the mainpage of our online shop and website.

• We will continue our production as long as we're able to in order to continue to provide the best products and the best customer service to you.

7. Contact Information:

• If you have any questions, concerns, and/or inquiries, please feel free to email us at either: info@soy.com.tr or satis@soy.com.tr