F.A.Q

Why do you use copper and silver?

Silver is by far the most conductive metal on Earth. Copper is a close second! This is because silver and copper only have one valence electron, which is free to move around with little resistance. As a result, both copper and silver are fantastic electric and thermal conductors.

What it entails for cookware is that the heat coming from the heat source will not heat the cookware locally (from where the fire hits, typically a spot in the bottom) but wherever the heat source hits the silver / copper product from will not matter as the heat will travel all over the cookware including the walls and the lid to radiate the heat inside just like an oven would do it.

Practically that means that if the copper and silver are thick enough, no hot-spots can ever form on copper and silver cookware items, even on top of the highest BTU’s of industrial stoves, meaning the pan / pot will be naturally non-stick.

The absence of hot-spots due to perfect heat distribution will also come much in handy when cooking very sensible material that would burn rather quickly (finely chopped vegetables, rice dishes or butter for example) as one will not have to constantly stir, since all parts will be cooked equally – as opposed to inside a steel pan /pot, if not stirred heavily, one part will burn while another part will stay uncooked.

How should I use copper cookware?

The biggest perk about copperware is its amazing thermal conductivity. It heats incredibly fast, diffusing equally all the way to the edges of your copperware. However, remove it from the fire and it cools swiftly, giving you ultimate control of your cooking.The perfectly even heat distribution all around the cooking utensil granted by silver and copper will make an enormous difference on your cooking; so that your rice will never burn and stick, your sauces and stews will never remain without consistency, your egg whites will rise in a matter of seconds, melting chocolate or making Turkish Delight at home will be a piece of cake and the flavor of your dairy desserts will praised by everyone.

The Soy Heritage Warranty 

All Soy products are subject to their signature "Heritage Warranty", from the lining to the material.

The warranty extends to not only the original purchaser/owner, but also to their future generations.

All the user has to do is register the serial number stamped on the bottom of the product with the manufacturer here.

Please keep your warranty card to be able to enjoy the free heritage warranty

Please contact us for further information.

 

My Soy has changed colors / has stains 
  • Given the nature of the metal, both copper and silver will change color and tarnish as they get used & upon contact with air, water, and acidic ingredients. 
  • This is totally normal and doesn't affect cooking properties. 
  • They are still safe to use and there is no health risks.
  • If you want to get them back to their original state, just rub your Soy with a lemon sliced in half, covered with table salt or baking soda.
  • Rinse it with warm water, dry it and voila!
  • As with cart-iron skillets, a light coating of oil before storing protects it over time.
  • This method works on both copper and silver
  • You can also clean your Soy with ashes (cigarette ash, fireplace ash, etc.)
  • You can also always use food-safe silver polish
  • We recommend brands like Hagerty or Goddard's
  • Please watch our video on how to clean your Soy products: